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We would like to show you a description here but the site won’t allow us. Dec 25, 2017 - Irbil, Iraq-based designer of the monoline Kurdish font Qshtoka (2014). Free download. Earlier he made a series of 32 Arabic / Kurdish.
Presentation on theme: 'Patient Satisfaction in Duhok, Kurdistan Region of Iraq: Family Medicine Center vs. Primary Health Care Centers Lars A. Peschke, MD, ABFM Ary H. Mohammed,'— Presentation transcript:
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1 Patient Satisfaction in Duhok, Kurdistan Region of Iraq: Family Medicine Center vs. Primary Health Care CentersLars A. Peschke, MD, ABFMAry H. Mohammed, MBChB, MScSamim A. Al-Dabbagh, MBChB, DTM&H
2 Background Family Medicine: Specialty in N. Iraq in 2006
No study had evaluated its acceptanceamong the general population
No study had evaluated its acceptanceamong the general population
3 Objectives Aim: compare patient satisfaction at
Zanest Family Medicine Center with2 traditional primary health care centers (PHCCs)
Zanest Family Medicine Center with2 traditional primary health care centers (PHCCs)
4 Methods Study population Estimated: 200 surveys for adequate validity1
404 outpatients were interviewed199 at Zanest Family Medicine Center101 at Barzan PHCC104 at Shahidan PHCC1White B. Measuring Patient Satisfaction: How to Do it and Why to Bother. Family Practice Management January 1999
404 outpatients were interviewed199 at Zanest Family Medicine Center101 at Barzan PHCC104 at Shahidan PHCC1White B. Measuring Patient Satisfaction: How to Do it and Why to Bother. Family Practice Management January 1999
5 Methods Data Collection
Direct interview of patients at the health care centers4 weeks in August 2008
Direct interview of patients at the health care centers4 weeks in August 2008
Download Kurdish Font Zanest
6 Methods Questionnaire
SERVQUAL survey – to assess patient satisfaction2Five dimensions of SERVQUALTangibles – physical facilities/surrounding, equipmentReliability – ability to accurately perform the serviceResponsiveness – willingness to assist clientsAssurance – knowledgeable, inspire confidence, trustEmpathy – ability to provide individual attention, care2Parasuraman A, Zeithaml VA, Berrz LL. SERVQUAL: a multi-item scale for measuringconsumer perceptions of service quality. Journal of Retailing, 1988, 64(1): 12-40
SERVQUAL survey – to assess patient satisfaction2Five dimensions of SERVQUALTangibles – physical facilities/surrounding, equipmentReliability – ability to accurately perform the serviceResponsiveness – willingness to assist clientsAssurance – knowledgeable, inspire confidence, trustEmpathy – ability to provide individual attention, care2Parasuraman A, Zeithaml VA, Berrz LL. SERVQUAL: a multi-item scale for measuringconsumer perceptions of service quality. Journal of Retailing, 1988, 64(1): 12-40
7 Methods Questionnaire Overall patient satisfaction
16 statements in 5 SERVQUAL dimensionsScored on a three-point-Likert scaleagree, unsure, disagreeOverall patient satisfactionaverage of the 16 statements for each patientIf > 90% → patient “highly satisfied”If 80.1% to 90% → patient “considerably satisfied”If ≤ 80% → patient “moderately satisfied”
16 statements in 5 SERVQUAL dimensionsScored on a three-point-Likert scaleagree, unsure, disagreeOverall patient satisfactionaverage of the 16 statements for each patientIf > 90% → patient “highly satisfied”If 80.1% to 90% → patient “considerably satisfied”If ≤ 80% → patient “moderately satisfied”
8 Results
9 Results
10 Results
11 Results
12 Results
13 ConclusionsPatients at the first family medicine center in Duhok, are more satisfied than patients at the traditional primary health care centers.As trained family medicine doctors have started to work at Zanest FMC it is expected that the already statistically significant difference in patient satisfaction has increased further.
14 RecommendationsFurther studies are recommended to evaluate patient satisfaction at health care centers where mainly certified family medicine doctors work (Zanest FMC, Shindokha PHCC) as compared to traditional PHCCs.With the collaboration of the DG of Health, it is recommended to dedicate other primary health care centers as family medicine centers.
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15 Acknowledgments Dr. Abdullah Saeed (Director General of Health)
Mr. Freydoon and Mr. Jameel (surveyors)Dr. Abdullah Jasem (refinement of proposal)Dr. Sa’ad Younis (statistical analysis of the data)
Mr. Freydoon and Mr. Jameel (surveyors)Dr. Abdullah Jasem (refinement of proposal)Dr. Sa’ad Younis (statistical analysis of the data)
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Kurdish Sorani Keyboard Free Download For Mac Os
Kurdish Fonts refers to font s that have Sorani alphabet glyphs. Kurds in Iraq and Iran mainly use this alphabet, though the Kurmanji alphabet is also in use.
The Sorani Kurdish dialect is mainly written using a modified Arabic-based alphabet with 33 letters. Unlike the regular Arabic alphabet, which is an abjad, Sorani is an alphabet in which vowels are mandatory, making the script easy to read.Kurdish Fonts refers to font s that have Sorani alphabet (a Modified Arabic alphabet ) glyphs. Kurds in Iraq and Iran mainly use this alphabet, though the Kurmanji alphabet is also in use.
The Sorani Kurdish dialect is mainly written using a modified Arabic-based alphabet with 33 letters. Unlike the regular Arabic alphabet, which is an abjad , Sorani is an alphabet in which vowels are mandatory, making the script easy to read.
Table of Sorani alphabet Characters in Unicode
Unicode fonts
Kurdish Sorani Keyboard Free Download For Mac Free
non-Unicode fonts
* [http://kurditgroup.org/fontconvertor Online programs] for converting non-Unicode fonts to Unicode
* [http://www.ribaz.com/key.html Kurdish Key & Font Convertor] , a free software for converting Ali Fonts to Unicode and vice versa by [http://www.ribaz.com/ Ribaz Font] .
* [http://www.ribaz.com/key.html Kurdish Key & Font Convertor] , a free software for converting Ali Fonts to Unicode and vice versa by [http://www.ribaz.com/ Ribaz Font] .
Ali fonts
Ribaz fonts
[http://www.ribaz.com/ Ribaz Font] , 99 non-Unicode fonts suited from Arabic fonts. [http://www.kurdpro.com/RibazFont_(99Font)2009.zip Download .zip file]
Zanest fonts
Dilan fonts
Web fonts
*Unikurd Web
*Tahoma & Tahoma Bold
*Tahoma & Tahoma Bold
Kurdish Sorani Keyboard Free Download For Mac 10 6 8
See also
Kurdish Sorani Keyboard Free Download For Mac Full Version
*Kurdish alphabet
*Arabic alphabet
*